Privacy Policy

PREAMBLE

This Privacy Policy is addressed to you, as a user of the website https://benublanc.com (hereinafter the "SITE"), and aims to inform you of the way in which your personal information may be collected and processed by BENU BLANC.

Respect for your privacy and your personal data is a priority for us and we undertake to process your data in strict compliance with the French Data Protection Act of 6 January 1978(hereinafter "IEL Act") as amended and the General Data Protection Regulation (EU) of 27 April 2016(hereinafter "GDPR").

In any event, we are committed to the following two key principles:

  • You remain in control of your personal data;
  • Your data is processed in a transparent, confidential and secure manner.

ARTICLE 1. IDENTITY & CONTACT DETAILS OF THE DATA CONTROLLER

The person in charge of the treatment of your data is BENU BLANC, SAS (Siren 848 365 912), whose head office is located at 1 Chemin du Tracollet - 38113 Veurey Voroize.

Legal reminder : The person in charge of processing is, in the sense of the Data Protection Act, the person who determines the means and purposes of processing. When two or more data controllers jointly determine the purposes and means of the processing, they are the joint data controllers (or joint controllers). The processor is a person processing personal data on behalf of the controller, he acts under the authority of the controller and on the instructions of the latter.

BENU BLANC is a simplified joint stock company with a share capital of 15 250 euros registered in the Trade and Companies Register of Grenoble under the number 848 365 912, whose registered office is located at 1 Chemin du Tracollet - 38113 Veurey Voroize.

For any question relating to the management and the use made of your personal data, you can contact us:

  • Either by email, at contact@benublanc.com
  • Or by mail, to BENU BLANC 1 Chemin du Tracollet - 38113 Veurey Voroize
  • Or by phone at +33 (0)6 09 54 09 68 (Non surcharged number) from Monday to Friday from 9am to 5pm.

ARTICLE 2. COLLECTION & ORIGIN OF DATA

All data concerning you is collected either directly from you (information communicated when you register for our newsletter on the SITE, when you create your account or when you place an order for products on the SITE, via the contact form available on the SITE), or indirectly during your visit to our website (connection and navigation data).

In all cases, your data is collected and processed solely to manage your registration to the SITE, to ensure the delivery of your products, to allow you to benefit from all the features and services offered, to enable us to improve our services and to ensure an efficient commercial follow-up.

Details of how your data is collected and processed are provided in this Privacy Policy

More details

When necessary, we undertake, depending on the case, to obtain your consent and/or to allow you to object to the use of your data for certain purposes, such as, for example, the possibility of sending you commercial prospecting or placing third-party cookies on your terminal, for the purpose of measuring the audience of our website and to offer you commercial offers and advertisements targeted according to your centers of interest.

ARTICLE 3. PURPOSES & LEGAL BASIS OF THE PROCESSING

Your various data are collected and processed for :

The management and follow-up of your ACCOUNT, your contracts, orders, deliveries and invoices

More details & legal basis

Legal basis:

  • Contractual, the processing is necessary for the execution of a contract or pre-contractual measures

To answer your requests for information on our products or on our delivery conditions and for the management of the customer relationship

More details & legal basis

Legal basis:

  • Your Consent

You provide commercial offers for our services and those of our partners.
We use your email address to send you a newsletter. The legal basis for this processing is your express consent. We collect your consent by allowing you to check a box on the order summary.

Legal basis:

  • Our legitimate interest in presenting our services to you.
  • Your consent to receive commercial offers from us

To manage and respond to your requests to exercise your "Data Protection" rights

More details & legal basis

Legal basis:

  • Legal obligation (RGPD and Data Protection Act)

To ensure the proper functioning and permanent improvement of our website and its functionalities

More details & legal basis

Legal basis:

  • Our legitimate interest to guarantee the best level of functioning and quality of our website thanks in particular to the statistics of the visits of the latter;
  • Your consent when it is required.

To carry out surveys

More details & legal basis

Legal basis:

  • Our legitimate interest to guarantee the best level of functioning and quality of our website thanks in particular to the statistics of visits of the latter;
  • Your consent when it is required.

ARTICLE 4. PROCESSED DATA

The compulsory or optional nature of the personal data requested and the possible consequences of a failure to reply to you are specified at the time of their collection.

You can consult the details of the personal data that we are likely to have on you by clicking here: the details of the data:

For the management and follow-up of your ACCOUNT, your contracts, orders, deliveries and invoices

  • Name, first name, email address, telephone number
  • Postal address
  • Date of birth

To answer your requests for information on our products or on our delivery conditions and for the follow-up of the customer relationship

  • Last name, first name, email address, phone number
  • Order number, invoices, history of exchanges with the services

For commercial proposals and offers to our services and those of our partners

  • Name, first name, email address, telephone number

For the management of your requests to exercise your rights to "Information Technology and Freedom

  • Name, first name, cell phone number, email address
  • If necessary, copy of identity card

To ensure the proper functioning and continuous improvement of our website and its features

To carry out surveys

  • Name, first name, email address, telephone number, postal address, age, gender
  • Information concerning their customer satisfaction
  • Information concerning their product preference

ARTICLE 5. RECIPIENTS OF YOUR DATA

Within the limits of their respective attributions and for the purposes recalled in article 3, the main persons who will be likely to have access to your data are the following ones:

  • The authorized personnel of the various departments of BENU BLANC (administrative, accounting, marketing, sales, logistics and IT departments);
  • The companies in charge of the management of the SITE;
  • The companies in charge of the transport and the delivery of the products;
  • The authorized personnel of our subcontractors (if any);
  • If necessary, the courts concerned, mediators, chartered accountants, auditors, lawyers, bailiffs, collection companies, police or gendarmerie authorities in the event of theft or judicial requisition, rescue;
  • Third parties likely to place cookies on your terminals (computers, tablets, cell phones...) when you agree to this.

Your data is not communicated, exchanged, sold or rented to any other person than those mentioned above.

ARTICLE 6. DURATION OF DATA RETENTION

We keep your data only as long as necessary for the purposes pursued, as described in Article 3, and summarized in the table below

More details

For the management and follow-up of your ACCOUNT, your contracts, orders, deliveries and invoices: 3 years from the end of the commercial relationship.

To answer your requests for information on our products or on our delivery conditions and for the follow-up of the customer relationship: 3 years as from the end of the commercial relationship.

For commercial proposals and offers to our services and those of our partners: 3 years from the end of the commercial relationship if you are a customer or from your last contact if you are not yet a customer. These data are then archived for 5 years for evidential purposes, in accordance with the provisions in force.

For the management of your requests to exercise your rights under the "Informatique et Libertés" law:

1 year in case of exercise of the right of access or rectification

3 years in case of exercising the right of opposition

To ensure the proper functioning and permanent improvement of our website and its features: 13 months. After this period, the raw traffic data associated with an identifier is either deleted or anonymized.

Conducting surveys: 3 years from the end of the survey

ARTICLE 7. YOUR RIGHTS

In accordance with the Data Protection Act and the RGPD, you have the following rights:

  • right of access(article 15 RGPD), rectification(article 16 RGPD), update, completeness of your data (read more)
  • right to block or delete your personal data(article 17 RGPD), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited(more information)
  • right to withdraw your consent at any time(article 13-2c RGPD) If you no longer wish to receive commercial prospecting by email, you can let us know at any time by one of the following means: click on the unsubscribe link in each email or send an email to the contact form
  • the right to limit the processing of your data(article 18 RGPD)
  • right to object to the processing of your data(Article 21 GDPR)(read more)
  • right to portability of the data you have provided to us, where your data is subject to automated processing based on your consent or on a contract(Article 20 GDPR)
  • the right to determine the fate of your data after your death and to choose whether or not we communicate your data to a third party that you have previously designated(more information).

In the event of your death and in the absence of instructions from you, we undertake to destroy your data, unless its retention is necessary for evidential purposes or to meet a legal obligation.

You can exercise your rights by sending an e-mail to the address: contact@benublanc.com or by sending a letter to the following address BENU BLANC - 1 chemin du Tracollet - 38113 Veurey Voroize

Finally, you may also file a complaint with the supervisory authorities, in particular the CNIL(https://www.cnil.fr/fr/plaintes).

ARTICLE 8. CONNECTION DATA AND COOKIES

We use on our website connection data (date, time, Internet address, protocol of your telephone, consulted pages) and cookies (small files recorded on your computer) allowing to identify you, to memorize your consultations in particular relating to the consulted pages, to measure the uses of our website.

You can consent, refuse or choose the type of cookies you accept to be deposited on your computer terminals.

To know more about it

ARTICLE 9. TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION

With regard to the nature of its activity, BENU BLANC is brought to carry out transfers of your data towards subcontractors located outside the European Union.

When BENU BLANC carries out transfers outside the EU, you will be immediately informed. We will indicate the measures taken to control this transfer and ensure compliance with the confidentiality of their data.

ARTICLE 10. SECURITY

BENU BLANC and its possible subcontractors commit themselves to implement all the technical and organizational measures in order to ensure the security of our processing of personal data and the confidentiality of your data, in application of the Data-processing Law and Freedoms and the European Regulation on the protection of the data (RGPD).

As such, BENU BLANC takes the useful precautions, with regard to the nature of your data and the risks presented by our treatment, to preserve the safety of the data and, in particular, to prevent that they are deformed, damaged, or that unauthorized thirds have access to it (physical protection of the buildings, process of authentification of our customers with personal and protected access via confidential identifiers and passwords, logging of the connections, encoding of certain data,...)

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